Many users who are using T-Mobile and Sprint carriers are facing carrier hub processing request notification on their Android phones especially on Samsung devices. If you are also going through the same notification and it is irritating you very much. Then just keep calm as this guide is for you to fix this issue. Here, we have summarized some effective solutions to fix carrier hub processing request notification on Android.
What Is Carrier Hub?
A carrier hub is a pre-installed application by your device’s manufacturer, but it is also available in Google Play Store. It allows features like voice-over Wi-Fi on T-Mobile and Sprint network. This also works as a network engineering for customer-reported issues.
Why You Are Receiving The Carrier Hub Processing Request Notification On Android?
There are some specific reasons that can cause carrier hub processing request notification.
Firstly, you can see this notification after restarting your Android phone as it tries to connect to its particular network towers. And once it gets connected to these towers then the notification gets vanished.
The carrier hub processing request notification won’t go away from your device because the tower is not getting connected. If you get this issue then the possible reasons are mentioned below.
- Your carrier hub is unable to pair or establish a connection with the network.
- When the network is down or the tower is under user maintenance.
- If the coverage of the network is very low.
- When any app-related bugs are working.
So, these are some of the reasons for this issue. But you don’t need to worry, as the below solutions will help you to fix carrier hub processing request notification on Android.
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Solution 1: Restart Your Android Phone
Firstly, you should restart your Android phone. This will give your device a fresh restart and if there are any bugs in your phone that are creating the issue then it will fix it.
To restart your phone, simply press and hold the Power button until you see the Power menu on the screen. Then tap on Power Off option. After this, Power on your phone by pressing the Power button.
Solution 2: Update Your Carrier Hub App
Another way to fix carrier hub processing request notification is to update the carrier hub app.
Follow the below steps to update your carrier hub app.
Step 1: Launch Google Play Store app on your phone.
Step 2: After that, tap on your Profile icon.
Step 3: Then, hit on My apps & games option.
Step 4: Now, tap on Carrier Hub app and check the update.
Step 5: If there is any then tap on Update button to update it.
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Solution 3: Put Your Phone Into Airplane Mode
You can simply put your phone into airplane mode to fix this issue. This will stop all the network on your phone and when you turn on it again then chances are high that the issue will be solved.
To put your Android device into airplane mode, go to the Quick Settings menu. Then hit on Airplane mode icon and tap on it to enable it. After a few minutes turn off it.
Now, check the notification is coming or not. If it is still coming then follow the next solution.
Solution 4: Clear Cache And Clear Storage
You can also clear the cache and storage of the carrier hub in order to fix this issue.
Here, learn how to clear cache and storage of Carrier Hub app.
Step 1: On your phone, open the Settings app and then hit on Apps & Notification.
Step 2: After that, you will be able to view all the installed apps.
Step 3: Now, you need to find the Carrier Hub app and tap on it on open.
Step 4: Next, hit on Storage & Cache.
Step 5: Tap on Clear cache to erase the cache data.
Step 6: Hit on Clear Storage and choose OK button.
Step 7: Now, again go back to the App Info page and choose Force Stop.
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Solution 5: Turn Off Notification For Carrier Hub
Ensure that the notification for Carrier Hub is disabled on your phone to hide it temporarily.
Here, follow the steps to disable notification for carrier hub opn Android.
Note: You have to enable “show system apps” from the filter and sort menu of the apps menu under Settings.
Step 1: Go to Settings and then hit on Notifications.
Step 2: Now, turn off notification for Carrier Hub and turn on it again.
If this doesn’t help then you can, turn off notification by tapping and holding the Carrier Hub app. Then choose Turn Off Notifications or Mute Notifications.
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Solution 6: Go Back To Previous Software Version
Many users have reported that they are continuously getting the carrier hub processing request notification after updating their device to the latest OS version. If you have also started getting this issue after updating your device then you can downgrade the OS version.
After downgrading check if your carrier hub keeps popping up or not.
Solution 7: Uninstall The Carrier Hub Via ADB Command
If none of the above solutions work to fix carrier hub processing requests notification on T-mobile then lastly you need to uninstall the Carrier Hub through ADB command.
Follow the below steps to do the same.
Step 1: Go to Settings > System > About Phone.
Step 2: Hit on build number for 7 times to turn on developer options.
Note: The steps may be different to go to the built number as it varies from phone to phone model.
Step 3: Once the developer option is enabled, go to the main Settings menu.
Step 4: Hit on Developer Options.
Step 5: Next, enable USB debugging option. Then download fastboot and ADB tools on your PC.
Step 6: After this, extract the zip file into a folder on your PC and then open it.
Step 7: With the help of USB cable connect your Android device to your PC and wait until it gets recognized by the system.
Step 8: Press and hold Shift key and right-click in a blank area inside the folder on the keyboard.
Step 9: From the context menu, open Powershell window.
Step 10: If you are asked by UAC then hit on YES to permit the admin privilege.
Step 11: Enter “adb devices” command and hit Enter to check the connected device in ADB.
Step 12: If you get an unknown device ID on the command prompt window then it means the device is successfully connected in the ADB mode.
Step 13: Now, you need to copy and paste “adb shell pm uninstall -user 0 com.sprint.ms.smf.services” and hit Enter to uninstall the Carrier Hub app from your phone.
Step 14: Now, you need to wait for few seconds and disconnect your Android phone.
Step 15: Then, disconnect the device and take out the USB cable.
Step 16: Finally, restart your Android device to see the issue is fixed or not.
Well, these are the top 7 solutions to fix Carrier Hub processing request notification on Android. We hope that any of the above solutions have worked to fix the issue and now you can easily make a voice call over Wi-Fi without any issue.
Jasper Madison is a passionate technical writer with more than 9 years of experience. She has a keen interest in Android and iOS and everything surrounding it. She is a technology enthusiast and fascinated with technology since her childhood days.