KakaoTalk is a free messaging app that has been downloaded by 10 crore+ Android users. It provides various features like chatting with unlimited number of friends worldwide, changing voice with the Talking Tom & Ben voice filters, kakao channels, Calendar for managing schedules, and many other features.
But there are some Android users who are complaining that they are receiving the error message “Unfortunately, KakaoTalk has stopped” on their Android device. So, in today’s post, I am going to provide some methods to fix “Unfortunately, KakaoTalk has stopped” on Android.
Method 1: Force Stop KakaoTalk App
You can force stop KakaoTalk app to fix KakaoTalk stopped working on Android.
Here, follow the simple steps to force stop KakaoTalk app.
Step 1: Launch the Settings app on your phone.
Step 2: Then tap on Apps and look for KakaoTalk app.
Step 3: Tap on it to open the app details page.
Step 4: From there, tap on “Force Stop”.
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Method 2: Update KakaoTalk App
You should always keep the KakaoTalk and other apps updated to the latest version. So, check the update and install it. Doing this will help you to get rid of this error message.
Here, follow the simple steps to update KakaoTalk application.
Step 1: Launch Google Play Store application on your Android mobile.
Step 2: Then tap on the search box at the top of the screen. Here, you need to write the name of the app.
Step 3: If you find Update button then simply tap on it to install the latest update of KakaoTalk app.
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Method 3: Check Internet Connection
Sometimes there is not any problem with the app itself, you get the error just because of some problem with your internet connection. Hence, you should check the internet connection by sending messages on WhatsApp or use any other app that uses an internet connection. If they are working well then there is not any problem with your internet connection.
But if they also don’t work then it is clear that there is some problem in your network and you need to fix it. If you are using mobile data then ensure that you have active data plan or you have not used the daily data limit. You can also switch to Wi-Fi or versa.
Method 4: KakaoTalk App Is Down
It is possible that there are too many users using this app at the same time which makes the server busy and you got this error. Or the KakaoTalk app is down itself. In both situations, you need to simply wait until the server of the app gets up.
Method 5: Update Your Android OS
If updating the KakaoTalk app failed to solve the error then you should look update for your Android operating system.
To check update for your Android OS, you need to go to Settings > About Phone > System Update. Now, your device will check the update for your device. If you are running the latest version then it will tell you that your device is running to the latest version. But if you get the latest update then simply follow the on-screen steps to download and install it.
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Method 6: Clear Cache And Data Of KakaoTalk App
When you clear the app’s cache files then the app gets restored to its default settings. After doing this, when you open the app again then it has a higher chance that the issue with the app gets resolved.
Below, learn how to clear cache and data of KakaoTalk application.
Step 1: Tap on phone’s Settings app icon.
Step 2: Then tap on Apps/Apps & notifications.
Step 3: Find KakaoTalk app among all the installed apps and open it by tapping on it.
Step 4: After this, tap on Storage.
Step 5: Lastly, hit on Clear Cache and Clear Data button.
Now, open the app again to ensure that it is working fine without any error message.
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Method 7: Uninstall And Reinstall KakaoTalk App
There are some users who have reported that they fix this problem by simply uninstalling and reinstalling it again. So, you can also apply this to fix the error.
To uninstall KakaoTalk app, go to Settings > Apps. Choose KakaoTalk app and hit on it. After this, tap on Uninstall button.
Now, open the Google Play Store application, enter the name of the application in the search box. Then hit on Install button to reinstall KakaoTalk app on your Android phone or tablet.
Method 8: Contact KakaoTalk
If you are unable to solve the error then you should contact KakaoTalk support team at Kakao Corp (developer of KakaoTalk).
You can also ask for help by sending an email at help.notice@kakaocorp.com. Or you can visit KakaoTalk website and look for help.
KakaoTalk: People Also Ask
Question 1: How To Fix KakaoTalk Black/White Screen Problem On Android?
Answer: You can easily fix white or black screen issue on KakaoTalk app by following the below tips:
- Restart your device.
- Update Android OS and KakaoTalk app.
- Clear cache and data of KakaoTalk app.
- Check internet connection.
- Check live status of KakaoTalk application.
Question 2: Why I Get “Unfortunately, KakaoTalk Has Stopped” Error On Android?
Answer: There could be a few reasons that can cause this error to occur on your Android phone.
They include:
- Outdated KakaoTalk app and Android firmware.
- Poor internet connection.
- Corrupted cache files of KakaoTalk app.
- KakaoTalk app is down.
Question 3: How Can I Fix KakaoTalk Internet Connection And KakaoTalk Unable To Contact Server Issue On Android?
Answer: This problem basically occurs because of network that you use while accessing KakaoTalk app. If you fix your Wi-Fi or cellular data connection then you will not face this problem.
Here is how to do this.
Step 1: Go to Settings > Apps/Apps & notifications/Manage Apps.
Step 2: Look for KakaoTalk app and hit on it to open.
Step 3: After this, tap on Force Stop option.
Step 4: Then, choose Storage and tap on Clear Data. Confirm it by tapping on OK.
Step 5: Now, go back and open KakaoTalk app and tap on Mobile Data and then on Allow Background Data Usage.
Step 6: Next, go back and run the Settings app and hit on Connections.
Step 7: Go to Mobile Network and then tap on Network Mode.
Step 8: Now, you need to put your network on the 4G [it will look like LTE/3G/2G (auto connect)].
After this, open the KakaoTalk app again.
Bottom Line
I hope this troubleshooting guide has helped you to fix “Unfortunately, KakaoTalk has stopped” on Android. And now you are able to use KakaoTalk application without receiving the error message.
Please share this article, this will help other users too.
Jasper Madison is a passionate technical writer with more than 9 years of experience. She has a keen interest in Android and iOS and everything surrounding it. She is a technology enthusiast and fascinated with technology since her childhood days.
