Find Out 12 Easy And Effective Solutions To Fix Roblox “Unable To Contact Server. Please Check Your Internet Connection” On Android Mobile!
Roblox is a gaming app that allows its users to create, share experiences with friends, and do anything that they can imagine. But there are some Roblox users who are not able to contact the Roblox game sever and receive the error prompt “Unable to contact server. Please check your internet connection” or “ID=17 Failure” or “Could Not Connect”. If you are also one of them who is facing this problem then read this guide. Here you will get the 12 solutions to fix “Unable to contact server” on Roblox Mobile.
Why Does Roblox App Say “Unable To Contact Server” On Android?
The main reason for this error is the unstable or weak internet connection. But there are some other reasons that can cause this problem. Some of them are listed below:
- If you have not cleared the cache of Roblox app.
- When the Roblox app is not updated.
- Maybe you have set the wrong date and time.
- If the Roblox app is down.
- Lack of storage space on the device.
- Using outdated Android OS.
So, these are the reasons behind this problem, now, you should learn the solutions to fix “unable to contact server” on Roblox Mobile.
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Solution 1: Check Internet Connection
As I have told you that the internet connection is the main reason for this error. Hence, you should first check the internet connection before moving to any other solution.
Solution 2: Restart Your Android Device
If there is no problem with the internet connection then you should restart your smartphone.
To do this, simply press and hold the Power key until the options appear on the screen. Here, tap on Restart. You can also tap on the Power off option to turn off your device. And after a few seconds again press and hold the Power key to switch on your phone.
Solution 3: Force Stop Roblox App And Reopen It
When Roblox says unable to contact server on Android device then you should simply force stop Roblox app and then open it again.
Below, learn how to force stop Roblox app.
Step 1: On your phone, open the Settings app.
Step 2: Then tap on Apps/Apps & notifications.
Step 3: Now, look for Roblox app and tap on it.
Step 4: Next, hit on Force Stop.
After this, go back to the home screen and open the Roblox app again.
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Solution 4: Check Status Of Roblox App
It is possible that the Roblox server is down and due to this you are receiving “unable to contact server” on Roblox. If it is down then you need to just wait until it gets fixed.
So, to check if Roblox is down or not, you need to open the Downdetector website in any web browser. Here, you will get the live outage of the Roblox app. If you find it down then simply wait until the server goes up.
Solution 5: Update Roblox App
It may be possible that many other users have complained about the same issues and to fix it Roblox team released a new update to fix the issue.
Hence, you should check the update for Roblox app and install it.
Below, learn how to update Roblox app.
Step 1: Launch Google Play Store app.
Step 2: Tap on your profile icon.
Step 3: Now, go to Update section and then find Roblox app.
Step 4: If it is here, then hit on Update button next to the app to install the latest update.
Solution 6: Check Storage Space On Your Android Device
To play games, your device must have enough storage space so that the game app can work properly. Hence, when you face problem on Roblox app while playing the game then you should go and check the space on your device.
To check this, go to Settings > About Device > Storage. If you find the storage space low then simply delete unwanted files or you can transfer them to another device or uninstall the apps that you rarely use.
Now, restart your Android mobile and check whether the issue is solved or not.
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Solution 7: Clear Cache And Data Of Roblox App
If the temporary file of the Roblox app gets corrupted then it can stop the app from running properly. Therefore, you should clear the cache and data of Roblox app to solve the problem.
Below, learn how to clear the cache and data of Roblox app.
Step 1: Launch your phone’s Settings app.
Step 2: Then tap on Apps/Application/Apps & notifications.
Step 3: Here, you will get all the installed apps, select Roblox app and tap on it.
Step 4: After this, hit on Clear Data and then on Clear Cache button.
Step 5: Now, you will get a pop-up message asking you to confirm the action. Tap on OK to confirm it.
After this, restart your phone and then see if the error message is still coming or solved.
Solution 8: Check Date & Time On Your Android Device
Check that you have not set the wrong date and time wrong on your Android phone or tablet. As if it is wrong then you may face Roblox can’t connect to authentication servers or “unable to contact server” on Roblox.
So, make sure the date and time are correct. And for this, you can follow the below-listed steps.
Step 1: Run Settings app on your phone.
Step 2: Scroll down and tap on Date & Time.
Step 3: Here, check that the date and time are correct. If it is wrong then correct it.
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Solution 9: Uninstall And Reinstall Roblox App
You can also uninstall the Roblox app and then install it again. But remember that uninstalling the Roblox app will delete all the games files.
However, follow the below steps to uninstall Roblox app.
Step 1: Tap on Settings icon and then on Apps/Application manager/Apps & notifications.
Step 2: Now, select Roblox app from app’s list.
Step 3: Next, tap on Uninstall and confirm your choice.
Once you have deleted the app, open Google Play Store app and then enter the name of the app in the search box and tap on Install button to install it again.
Solution 10: Update Your Android Device
Your device OS should be compatible with the app and for this, you need to update your phone whenever you get the latest update. So, check if there is any update for the Roblox app is available or not. If it is available then install it as soon as possible.
Here know the steps to update Android device.
Step 1: On your phone, open the Settings app.
Step 2: Then hit on About Phone > System.
Step 4: Then on System Update.
Step 5: Now, your device will check the latest update and if it is available then it will show you the Download and Install button.
Step 6: Simply, tap on it to install the latest version of OS for your Android device.
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Solution 11: Check You Have Allowed All Necessary Permissions On Roblox
You need to also ensure that you have provided all necessary permissions on Roblox app. Because if all the important permission is not allowed then it may cause Roblox “unable to contact server” on Android.
Here, follow the steps to check permissions on Roblox app.
Step 1: On your Android device, open Settings app.
Step 2: Then hit on Apps/Apps & notifications.
Step 3: Now, select Roblox app and tap on it to open the app details.
Step 4: Next, tap on Permissions and check that you have allowed all the necessary permissions. If not, then allow them.
Solution 12: Contact Roblox Support Team
If still, you are facing “unable to contact server” on Roblox then lastly you should contact Roblox Support Team. To do this, you need to visit – info@Roblox.com.
People Also Ask
Question 1 – How Do I Fix Roblox Connection Attempt Failed?
Answer – You need to follow some tips to fix Roblox connection attempt failed.
Here they are mentioned:
- Restart your smartphone.
- Check internet connection.
- Update Roblox app.
- Install the latest update for your Android OS.
- Uninstall and reinstall Roblox.
Question 2 – What Are The Best Browsers For Playing Roblox Games?
Answer – Here are some of the best browsers for playing Roblox games.
- Internet Explorer.
- Microsoft Edge
Well, these are the solutions you can use to fix “Unable to contact server” on Roblox. You can go through the list of solutions that I have discussed above. We hope after trying these solutions you will be able to fix Roblox “unable to contact server” error on Android phone or tablet and enjoy the game without facing the error.
Jasper Madison is a passionate technical writer with more than 9 years of experience. She has a keen interest in Android and iOS and everything surrounding it. She is a technology enthusiast and fascinated with technology since her childhood days.