Are you getting ‘moisture detected’ error on your Samsung phone that won’t go away?
If YES, and you wanted to know what to do to fix Samsung moisture detected won’t go away, then you have landed on the right web page.
This guide will introduce some effective solutions to fix Samsung moisture detected issue as well as the reasons why won’t the moisture detected won’t go away.
So, before jumping to the solutions. Let’s first know why does your Samsung phone keep saying moisture detected.
Reasons: Why Moisture Detected Won’t Go Away From Samsung?
Nowadays almost every phone comes with waterproof designs. Samsung has produced many smartphones and the newer models of Samsung phones come with water resistance.
When you drop water on the screen of the Samsung device and immediately wrap it then it can’t affect. But when the water inters in the headphone jack, USB port, charging ports then it can show you moisture detected error.
If you are living in a humid area then the moisture in the air can damage the charging port. Also, the charging cable can be damaged and occurring this issue.
Below are some reasons which can trigger “moisture detected can’t charge” on your Samsung phone.
- Corrupted Cache Files: All apps store cache files so that the app will open easily in less time. But when they get corrupted then it can trigger the moisture sensors installed in the charging ports and prevent them to work perfectly.
- Hardware Problem: If the charging part is damaged due to high voltage then this can also cause the error.
- Software Issue: If the OS update for your Samsung phone contains glitches and due to this moisture sensor stop working.
- Third-Party Apps: When the third-party apps interfere with important system functions such as the charging feature.
- Wet Port: If your charging port is wet then this issue persists.
- Salt Water: IP68 rating doesn’t apply to saltwater and when your phone is submerged in salt water then you got the error “moisture detected can’t charge”.
So, you have learned why moisture detected won’t go away from your Samsung phone and why your Samsung phone shows “moisture detected can’t charge” error message.
Now, you need to know what to do when Samsung moisture detected won’t go away.
Note: All the solutions and tips that I am going to mention in this guide will be applicable for all Samsung phone models such as Samsung S21/S10/Note 10/S20/S8/S7/S7 Plus/S9/S21 Ultra, Samsung Galaxy A series, Samsung Galaxy Tab A/Tab Active 2/Tab Active Pro, and all other models available in the market.
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Basic Ways To Fix Samsung Moisture Detected Won’t Go Away Problem
But before going to the solutions you should know some basic ways to fix Samsung moisture detected won’t go away problem.
- You can wipe your Samsung phone using a soft dry cloth and then shake it by keeping the charging port down. After this, keep your phone in the open air or under the fan for a few minutes so that the moisture evaporates.
- Use alcohol, distilled water, or petrol to wash the charging port. After this, wipe it with paper towel strips.
- If you have a hairdryer in your home then you can use it to dry the moisture. Blow mildly hot air at moderate or slow speed into the USB port from different angles for a few minutes.
- You can also use an alcohol swab to clean the charging port. Take it and move around the charging port and keep it for some minutes so that it can dry.
- Composed air at low pressure can also work to dry the USB port.
- Use tweezers to gently rub the plastic part that holds the charging contacts. This will clean the dirt particles blocking the phone to charge.
So, these were some of the basic ways to fix moisture have been detected error on Samsung.
Now, let’s move to the solutions to fix Samsung moisture detected won’t go away.
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Solution 1: Checking For Moisture
If accidentally normal or saltwater enters your phone then Samsung moisture detected bug can occur. So, to fix this you need to check if water particles enter your USB or charging port. If it is there, then try to vacuum (not blow dry) the USB port and charging port.
Solution 2: Clear USB Cache
If you have not cleared the cache files for a long time then it can also result “moisture deleted in USB port” message on your Samsung phone. So, you should clear the cache from USB Settings.
Below, learn how to do this.
Step 1: On your Samsung phone open the Settings app.
Step 2: Then tap on Apps/Application and then Menu button.
Step 3: Now, choose “Show System Apps” and then scroll down and tap on “USB Settings” applications and then on “Storage”.
Step 4: Next, tap on “Clear Cache” and then on “Clear Data” buttons.
After this, restart your smartphone and try to charge it and see if the issue is solved or not.
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Solution 3: Try Safe Mode
You can keep your phone in safe mode to check if there is any hardware damage in the charging port and due to this you are getting the error message “moisture has been detected in your charger/USB port”.
Below, follow the steps to do the same.
Step 1: Press and hold the Power button until you see the menu on the screen.
Step 2: Now, tap and hold the “Power Off” option and hit on “Safe Mode” option.
Step 3: When your phone is entered in Safe Mode then you will get Safe Mode text in the bottom left corner of the screen.
Now, connect the charger and charge it for at least 30 minutes and see the issue is fixed or not. If it is fixed then it means that there is not any hardware damage and it is a software issue.
Now, start uninstalling recently installed apps until the issue is fixed.
Solution 4: Update Your Samsung Phone
You should also check that there is any new update is available for your Samsung Galaxy device. And if you found any OS updates then install the updates as far as possible.
Below, know how to update Samsung phone.
Step 1: On your Samsung phone, open “Settings”.
Step 2: Then, tap on “About Phone”.
Step 3: Now, hit on “Software Update”.
Step 4: Next, you need to tap on “check for update” option.
Step 5: Now, your device will check for updates.
Step 6: If you see the update then hit on “Download Update Manually”.
Step 7: Once your phone completed the downloading process, your phone will automatically restart.
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Solution 5: Wipe Cache Partition In Recovery Mode
Another way to get rid of “moisture in charging port won’t go away” error message on Samsung is by wiping the cache partition in Recovery Mode.
Here are the simple steps to wipe cache partition in recovery mode.
Step 1: Power Off your phone by pressing the Power button and then tapping on “switch off” option.
Step 2: Once your phone is switched off, press and hold the Volume Down, Bixby button and Power button.
Step 3: When you see the green Android logo on the screen then leave the buttons.
Step 4: Your phone may display “Installing System Update”.
Step 5: Now, highlight “wipe cache partition” option using Volume button.
Step 6: Use the Power key to select that option.
Now, your device will restart, check the issue is went away or not.
Solution 6: Sign Out From Your Samsung Account
Some users have reported that they had fixed this issue by signing out from the Samsung account.
Below, learn steps to do the same.
Step 1: Run Settings app on your phone and then hit on Account and backup option.
Step 2: Next, tap on Manage Accounts.
Step 3: After this, tap on your account.
Step 4: Now, finally hit on Remove account.
That It! Now, check Samsung moisture deleted error go away or not.
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Solution 7: Turn Off Your Samsung Phone And Charge It
You can fix this issue by simply powering off your Samsung phone and then charging it.
You need to check the battery to fix the error but if your phone doesn’t have any power left then you won’t be able to do anything.
Solution 8: Use Wireless Charging
Using a wireless charger will not fix the issue but it can handle the situation for that time. It can charge your Samsung phone at least.
This is an effective and easy way to bypass moisture detected on Samsung.
Solution 9: Use A Computer To Charge Your Phone
You can also use a computer to charge your Samsung phone when you receive “moisture detected error” on your Samsung phone. All you need to do is simply take your phone’s USB cable and connect your phone to your PC or laptop.
Solution 10: Put Your Samsung Phone In Rice Bag/Silica Gel
As you know that rice absorbs RH (relative humidity) therefore when your Samsung phone detects moisture then you can put your device in a bag full of rice and leave it for a few hours.
The rice will absorb all moisture from your phone and you can easily solve this irritating moisture detected error.
If your device got wet with seawater then you are advised not to put your phone in rice grains because salty water is sticky. For this, you need to wipe your phone with fresh water.
You can also use Silica gel for doing the same. Silica gel is better moisture absorbent than rice. So, you can put your phone in a jar with Silica gel for better results.
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Solution 11: Switch To Another Charging Cable
If the charger is damaged then it can also cause this issue on your Samsung Galaxy phone. It is possible that your charging cable is water damaged and due to this, you are facing this issue.
So, before you charge your phone make sure you clean the charger with a cotton cloth.
If after cleaning the charger, the problem still occurs then replace your charging cable and then check your phone is showing the error or not.
Solution 12: Force Stop Your Android System
Force-stopping Android system can also help you to disable moisture detected error.
Here, follow the steps to force stop your Android system.
Step 1: On your Samsung phone open Settings app and then enter “Android system” in the search box.
Step 2: Now, tap on Android System to open the app info page.
Step 4: Then, tap on Force Stop option.
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Solution 13: Factory Reset Your Samsung Phone
If none of the above tips work, you can factory reset your phone as the last resort to restore your phone to its original settings and see if that fixes the moisture detected problem.
But before you do so, back up all your important data and contact information.
There are two ways to factory reset your Samsung Galaxy phone.
Way 1: Factory Reset Your Samsung Phone Using Settings Menu
You can easily factory reset your phone using settings menu.
Here follow the steps to do so.
Step 1: Remove your Google account and then open Settings app.
Step 2: Then tap on General Management.
Step 3: Now, tap on Reset.
Step 4: Select Factory data reset option.
Step 5: Hit on Reset option.
Step 6: Lastly, tap on Delete All option to confirm your choice.
Way 2: Factory Reset Your Samsung Phone Using Hardware Keys
Another way to factory reset Samsung phone is by using the hardware buttons.
Below, follow the steps to do so.
Step 1: Turn off your phone completely and boot your device in Recovery Mode.
Step 2: After that, press and hold Volume Up, Power and Bixby keys simultaneously.
Step 3: When you feel the vibration on your phone then release the Power button.
Step 4: When you see the option on the screen then leave the other two buttons.
Step 5: Highlight Delete all user’s data option using the Volume Down button. Then select it using the Power button.
Step 6: Next, select Yes-delete all user data with the help of Power button.
Step 7: Now, highlight and select Reboot option by pressing the Power key.
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People Also Ask
Question 1 – Who Do I Fix Moisture In Charging Port Won’t Go Away?
Answer 1 – You can easily fix moisture in the charging port or USB port by wrapping the plastic or rubber toothpick with tissue paper or cotton cloth and moving it gently inside the USB port or charging port so that it will wipe the moisture.
Question 2 – How To Fix Moisture Detected Error On Samsung Phone?
Answer 2 – You can effectively fix moisture detected error on Samsung phones by turning off fast charging.
Below, learn how to disable fast charging.
Note: The steps may be different depending software version.
Step 1: On your Samsung phone, go to Settings > Device maintenance > Battery.
Step 2: Now, tap on three dots and then on Advanced settings.
Step 3: After that, go to Fast charging option and disable it.
Step 1: Go to Settings > Device care > Battery.
Step 2: Then hit on Charging and then turn off Fast charging.
Question 3 – How Do You Reset Your Samsung Moisture Warning or “Moisture Detected” Warning Message?
Answer 3 – You can fix moisture detected warning message by charging your phone completely by using the below steps.
Step 1: Plug your charger into the wall outlet.
Step 2: Then connect another end of the cable to the charger and another one to your Samsung phone.
Step 3: You will be able to view the warning message instantly once your smartphone is connected and charging process will be paused.
Step 4: Now, you need to restart your Samsung phone and let your phone connect to the charger.
Step 5: This will allow your device to charge without any issue after restart.
Question 4 – How Long Does It Take For Moisture Detected To Go Away?
Answer 4 – There is not any fixed time for fixing the moisture detected error until you follow the solutions to fix it manually.
Question 5 – What Should I Do If Moisture Detected Error Remain After Doing Factory Reset?
Answer 5 – If the moisture detected error won’t go away after factory reset or hard reset then it means that there is some hardware damage in your phone. In this case, you can check it by giving your phone to a technician.
I suggest you to visit Samsung Service Center, they will fix check if this issue is occurring due to hardware damage and fix it.
Various issues occur on smartphones, one of them is Samsung moisture detected error. But you don’t need to panic as the solutions that I have discussed above will be able to fix Samsung moisture won’t go away issue.
By chance if the solutions get failed or if there is any hardware damage in your Galaxy phone then you need to visit the nearest Samsung Service Center and get it repaired.
Jasper Madison is a passionate technical writer with more than 9 years of experience. She has a keen interest in Android and iOS and everything surrounding it. She is a technology enthusiast and fascinated with technology since her childhood days.