Clash of Clans (CoC) is a popular game available for both Android and iOS users that can be easily downloaded from Google Play Store and Apple Store. It is a strategy game and runs smoothly while playing.
But some Android users are complaining that Clash of Clans not loading on their Android phones. When Clash of Clans not loading on Android then users get frustrated and want to fix it.
This guide will tell you some solutions that will help you to fix Clash of Clans not loading on Android also you will learn why Clash of Clans not loading on Android.
Before you know the reasons why your app is not loading you need to check that you fulfill all the minimum specifications required to run Clash of Clans.
Minimum Specifications Required To Run Clash of Clans
If you do not fulfill all the specifications that are needed to run Clash of Clans then the game will not load on your Android phone. So, make sure that you fulfill below discussed all the basic system requirements.
- Your Android phone should run on Android version 4.0.3 or higher.
- Your Android phone’s screen resolution must be set to a minimum of 800`480.
- Clash of Clans needs 0.5 GB of RAM, but you should have at least 1GB so that it will not crash or hang.
- Check that your Android device has at least 100MB of free internal storage space.
- Ensure that the Clash of Clans game is downloaded from Google Play Store.
If you fulfill all these requirements but still the Clash of Clans game is not loading then below are some of the reasons responsible for it.
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Reasons: Why Clash of Clans Has Stopped/Not Loading On Android
When Clash of Clans not loading or crashing or stopping on your Android device then you may wonder to know the reasons behind why it is not loading. There could be many reasons contributing to this unpleasant scenario. Some of the common reasons are mentioned below.
- Internet connection problem.
- Corrupted cache and data of Clash of Clans.
- Outdated Android OS and Clash of Clans game.
- Down of Clash of Clans app.
Well, these are the basic reasons that are responsible for the Clash of Clans not loading issue. And I think you are facing this loading problem due to any of the above reasons.
Now, let’s move to the solutions to fix Clash of Clans not loading issue on Android.
Solution 1: Restart Your Phone
As you might have heard everyone suggests to restart your phone when you face any issue on your Android phone. It is a simple method but it is really very effective.
So, you should first restart your phone. To do this, you need to press and hold the Power button until you see the Power menu on the screen. Now, from the options available on the screen, select Restart/Reboot option. You can also tap on Power Off option. And after a few seconds Power on again by pressing the Power key.
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Solution 2: Update Clash of Clans App
Almost every app brings new updates from time to time to add new features. And when you don’t install those updates, the apps start creating issues.
If you have also found the new update for your Clash of Clans game and still have not installed the latest update then you should immediately install it to fix Clash of Clans not working on mobile data.
Here, learn how to update Clash of Clans app on Android phones.
Step 1: On your phone, open the Google Play Store app.
Step 2: Then, hit on your Profile.
Step 3: After this, tap on My apps & games option.
Step 4: Now, find Clash of Clans app under the update section.
Step 5: Install the latest update by tapping on Update button.
Solution 3: Check Internet Connection
If the internet connection which you are using whether it is mobile data or Wi-Fi should have stable connecting.
You can check your internet speed by running speed text on your browser. This will tell you the speed of your internet connection which you are currently using.
Below, follow the steps to do the same to fix clash of clans not opening on Android.
Step 1: Open any web browser on your phone.
Step 2: Then type speedtest on the search box and enter.
Step 3: This will show many results.
Step 4: You will get the first result like the below picture.
Step 5: Simply, tap on Run Speed Test button.
Now, see your internet speed is good or not, if speed is strong then you should move to the next solution.
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Solution 4: Update Your Android Phone
Updating your Android device to the latest version of OS can also help you to fix Clash of Clans not opening and showing black screen.
Here, follow the simple steps to update Android phone to the latest OS version.
Step 1: On your Android phone, open Settings app.
Step 2: Then tap on About Phone.
Step 3: Now, hit on System Update.
Step 4: Next, tap on Check for update.
Step 5: If you get any new update then just install that update from there.
Solution 5: Clear Cache And Data Of Clash of Clans App
If the cache data of your app is corrupted then it can also cause Clash of Clans not working issue on your Android phone. In this case, you need to clear cache and clear data of that app.
Below, learn how to clear cache and data of Clash of Clans app.
Step 1: Go to Settings.
Step 2: Then tap on Apps/Applications/Apps & notifications (depending on your Android model).
Step 3: Now, you will be able to see all the installed apps, select Clash of Clans app and tap on it.
Step 4: Then, hit on Storage under Clash of Clans app.
Step 5: Lastly, you need to tap on Clear Cache and Clear Data button.
Now, restart your phone and then open Clash of Clans game and see if it is loading or not.
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Solution 6: Check If Clash Of Clans Is Down
There is a possibility that there is not any problem with your phone but the app is down and everyone is facing the loading or not opening Clash of Clans app.
For this, you need to check the status of the app and by opening downdetector website on any web browser. Here, you can check if the app is down in your locality and when it was down.
If it is down then you need to just wait until it gets fixed by itself.
Solution 7: Uninstall And Reinstall Clash of Clans
If the game file is corrupted then this can also cause Clash of Clans stuck on loading screen. For this, you need to uninstall the app and reinstall the fresh version of CoC app from Google Play Store.
To uninstall the game, you need to go Settings > Apps. Find Clash of Clans app and tap on it. Now, you will get the Uninstall option, tap on it to uninstall the app.
After this, open Google Play Store app on your phone and enter the name of the app in the search box. Tap on Install button to install it again.
Solution 8: Contact Supercell Support Team
If you have tried all the above solutions and still Clash of Clans not loading then lastly you should contact the supercell support team.
To do this you can visit Supercell Support Portal or you can contact Supercell Support Team by going to Clash of Clans Settings > Help and Support. Also, you can email them and wait for their reply.
Well, these are all solutions to fix Clash of Clans not loading issue, but there are some users who are complaining that Clash of Clans crashing on their Android phones.
So, let’s learn some methods to fix Clash of Clans crashing on Android.
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Methods To Fix Clash Of Clans Crash On Android
Method 1: Free Up Space
As I have told earlier that CoC needs at least 100MB of free space then only it will run smoothly.
So, if you don’t have the required space in your phone memory then clash of clans crashing issue will occur and to fix this you need to free up some space.
Here, follow the steps to do so.
Step 1: First close all the applications and processes running in the background.
Step 2: Then open Settings and then tap on General > Android Storage.
Step 3: Now, tap on Application Manager.
Now, uninstall all unwanted apps and all the files that you don’t need. Or you can take back up of those data to your computer, Google Drive, etc. and delete them from your phone.
Method 2: Update Android System Webview And Google Chrome
Clash of Clans stopped working issue can also occur when Gmail is not working. Therefore, you need to update both Android System Webview and Google Chrome.
Here follow the steps to do the same.
Steps To Update Android System WebView
Step 1: Open Google Play Store on your phone.
Step 2: Then enter Android System WebView in the search box.
Step 3: Now, tap on Update button.
Steps To Update Google Chrome
Step 1: Run Google Play Store app on your phone.
Step 2: Then hit on your profile.
Step 3: Now, tap on my apps and games option.
Step 4: Now, find Google Chrome app under update section and tap on Update button.
Method 3: Check For Blocked Ports
There are chances that your internet connection is restricted to play CoC game on public networks like college, office, and school. If this is the case then this can cause COC stuck at Screen error.
So, to fix it you need to check whether the connection has some blocked ports or not by visiting here.
If your port is not opening then it indicates that your internet connection is blocked to play Clash of Clans game.
Method 4: Use Google DNS
If Clash of Clans keeps crashing due to your internet connection then you can use Google DNS.
Below, learn how to change Google DNS.
Step 1: On your Android device, open Settings and tap on Wi-Fi.
Step 2: Then tap on “i” icon near Wi-Fi network.
Step 3: Now, tap on Configure DNS and then select manual.
Step 4: After that, tap on add server to add the Google DNS server to 188.8.131.52 or 184.108.40.206.
Step 5: Lastly, tap on Save to save all the changes.
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People Also Ask
Question 1 – If I Delete Clash of Clans Then The Data Will Be Deleted?
Answer 1 – No, when you deleted the CoC then it will not delete data from your phone. You can easily get back from the level you have left out. But if you factory reset your device then it will delete all data from the system file of Clash of Clans.
Question 2 – Is It Possible To Play Clash Of Clans In 1GB RAM?
Answer 2 – Yes, you can easily play Clash of Clans game in 1GB RAM without any problem.
Question 3 – What Should I Do If Clash of Clans Not Updating?
Answer 3 – If you are unable to update Clash of Clans game then it means that there is no new update is released in your region and you need to wait till the update is released.
Question 4 – How To Fix Supercell ID Not Working bug?
Answer 4 – You can fix the Supercell ID not working issue simply by closing all the apps running in the background.
Question 5 – How Do I Fix Clash of Clans Black Screen Issue?
Answer 5 – There is not any ideal solution to fix Clash of Clans black screen issue. But you can try to fix it by going to Settings > Apps > Clash and choose “Force Close”.
Question 6 – What To Do If Clash Of Clans Stuck In The “Downloading Content” loop?
Answer 6 – You can do a few things when COC is stuck in the “Downloading Content” loop. These are – restart your device, close Clash of Clans, change the internet connection (if you are using mobile data then switch to Wi-Fi and vice versa).
So, this guide has presented all the solutions to fix Clash of Clans not loading or won’t load issue on Android. And we hope that you have fixed this issue and now you can easily play the CoC game without facing any problems.
Jasper Madison is a passionate technical writer with more than 9 years of experience. She has a keen interest in Android and iOS and everything surrounding it. She is a technology enthusiast and fascinated with technology since her childhood days.