Summary: Is the Hulu app not working on your Firestick? If Yes, then you are not alone in this field as there are many users who are also going through this problem. So, you don’t need to panic and simply follow the solutions to fix Hulu app not working on Firestick.
Why Hulu App Not Working On Firestick?
There are several causes why Hulu app is not working/crashing on Fire TV. The app may sometimes display an error code, but more often it malfunctions for no apparent reason. If your Fire Stick does not have a good Wi-Fi connection or it has junk files that can cause performance problems.
While you can’t find the exact cause of this issue, try the below-mentioned methods to fix Hulu app not working on Firestick.
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Method 1: Check Status Of Hulu App
When Hulu app stops working on your Firestick then you should first check the server of Hulu app. This will help you to know if this issue is causing due to their end or not.
To check the current status of Hulu app, you can run the downdetector website on any browser and search for Hulu app. If you find the server down then you need to wait until its server goes up.
Method 2: Check If Your Fire Stick/Fire TV Is Supported
Your Fire Stick or Fire TV must support Hulu app. If it is not supported then it will not work. So, confirm it by visiting Help Center and check the list of supported devices by Hulu.
If you don’t find your device in the list then try using a web browser to access it. Or if you wish to use the Hulu app then you can purchase a compatible device.
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Method 3: Restart Your Firestick
If Hulu is not working on your Fire Stick/Fire TV then you can restart your device to fix the issue. This will help you to fix the bugs with the device.
Below, learn how to restart your Amazon Fire Stick/TV.
Step 1: Go to the Settings tab on your Amazon Fire Stick/TV.
Step 2: Then click on Device & Software tab (Device or My Fire TV for older versions).
Step 3: After that, click on Restart and wait for your device to restart.
Once your device is restarted, go to the Hulu app to see if it is working on your device.
Method 4: Check Internet Connection
Hulu app needs a minimum of 3 Mbps internet speed to work without problem. If you are watching live stream then you need 8 Mbps or faster internet speed.
Hence, you need to check your internet speed. For this, you need to run Fast.com on any browser. And if it shows that your internet connection is slow to meet the requirements then restart your router to refresh the connection. If your network continuously running slow then contact your internet service provider and tell them to fix it.
If your internet connection is below 3 Mbps then you need to upgrade your current plan.
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Method 5: Install Update For Hulu App
It may be possible that your Hulu app is outdated on your Firestick device and due to this Hulu app in not working properly on your device. In this case, you need to update Hulu app on your Fire Stick or Fire TV.
Here, learn the simple steps to update Hulu app on Amazon Fire TV/Fire Stick.
Step 1: Go to the home screen on your Fire Stick/TV and find the Hulu app.
Step 2: Then, highlight the app with the help of remote and press the Menu button.
Step 3: Next, select More Info on the options menu and click the Select button.
Step 4: At last, click on Update to update Hulu app to the latest version.
Once it gets updated, go back to Hulu app and check you can run it without any problem.
Method 6: Re-Login To Your Account
Your user data may get corrupted when the Hulu app server went down. And due to this Hulu app is not working. To solve this, you need to sign out of your current session and re-login after some minutes to reload your user data.
Below, learn how to log out of your Hulu account from Amazon Firestick/Fire TV.
Step 1: Firstly, launch the Hulu app on your device and hit on your Profile account.
Step 2: Next, scroll down and choose Log Out button.
Step 3: Then, confirm it by clicking on Log Out of Hulu on the pop-up option.
Now, log in to your Hulu account again after a few minutes and check whether the Hulu app is working or not. If not, then follow the below solution.
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Method 7: Update Firestick
You can also update your Firestick to the latest Fire OS to solve the problem.
Here, follow the simple steps to update Firestick/Fire TV.
Step 1: Press and hold the Home button for few seconds and choose Settings.
Step 2: Then, scroll down and select My Fire TV (Device and Software on older Firestick versions).
Step 3: After this, click on About and then choose Check for updates.
Step 4: Next, select Install Update if you find the new update.
When the update is completed, Firestick will restart. Now, try to run Hulu application and watch your favorite content.
Method 8: Clear Cache Of Hulu App
As you know that all app store some cache files so that the app can open in less time and run smoothly. But sometime these cache files cause problem with the app. In this situation, you need to clear the cache of Hulu app to solve the issue.
Below, learn how to clear cache of Hulu app.
Step 1: Tap and hold the Home button for a few seconds and choose Settings.
Step 2: After this, select Applications and choose Manage Installed Applications.
Step 3: Now, you need to scroll down and look for Hulu app and choose it and then scroll down.
Step 4: At last, select Clear Cache.
You can also clear data by using the same steps, just you need to select clear data instead of clear cache.
Note: Remember that when you clear the data of Hulu app then it will get reset your library and other stuff can get erased.
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Method 9: Reinstall Hulu App
If the Hulu app is not installed correctly then also you will face this issue. In this situation, you can reinstall the Hulu application on your Amazon Firestick.
Follow the below steps to reinstall Hulu app on your Amazon Firestick or Amazon Fire TV.
Step 1: Launch the Settings tab on your Firestick.
Step 2: Then, go to the Applications tab and click on Manage Installed Applications.
Step 3: Look for Hulu from the list and select Uninstall from the menu.
After this, restart your Fire device and install Hulu app again. After this, go to your account and check if it is working properly.
Method 10: Factory Reset Firestick
If the above methods are not working in fixing the issue then you can reset your Amazon Fire TV or Fire Stick. Doing this will delete all apps and details from your Amazon Firestick. After this, you will need to log in using your Amazon account.
Below, learn how to reset your Firestick/Fire TV.
Note: Before you follow the steps, ensure that you have not connected any storage device to your Firestick or Fire TV.
Step 1: Press and hold Back and Right buttons on your remote to go to the options screen.
Step 2: Then choose Continue to reset your Firestick.
Now, install the Hulu app on your Firestick and see if the problem is solved.
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Method 11: Report The Problem To Hulu
If you have tried all the above-mentioned methods but still can’t watch content on Firestick then lastly you can visit Help Center of Hulu and get in contact with the customer service of Hulu. It may be possible that there is some problem with your account which gets fixed by themselves.
While reporting the issue, you should provide all the important information including a screenshot of the issue so that they can easily understand your problem.
Alternatively, you can visit Hulu’s Community and look for solutions from the post there.
Conclusion
In this article, various methods are discussed to fix Hulu app not working on Firestick. Although, you can use any of the above-mentioned methods according to your situation. We hope any of the methods will help you to fix the issue and you can enjoy watching the content of Hulu app on your Firestick or Fire TV.
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Jasper Madison is a passionate technical writer with more than 9 years of experience. She has a keen interest in Android and iOS and everything surrounding it. She is a technology enthusiast and fascinated with technology since her childhood days.
