Are you facing “Post unavailable” on TikTok?
The reason behind this pop-up message is that you are an underage user trying to view inappropriate content.
Users are getting this error on their “For You” page.
TikTok is a social media platform where you can post and share your videos or can see others’ posts as well.
People usually use it for entertainment purposes in their free time.
However, sometimes it causes issues and errors which can be solved by troubleshooting.
In this guide, you will learn how to fix “Post unavailable” error on TikTok.
What Does Post Unavailable On Tiktok Mean?
Post unavailable means the user is restricted by TikTok from seeing that post.
You need to be at least 13 years old to use the app, if you are 13 then you may be restricted from viewing some content that is inappropriate.
Why Does TikTok Say “Post Unavailable This Post Is Age Protected”?
The reason behind this is that platform detects the post as “Inappropriate” and you have set your age to 13 to 15 years old.
In such a case, you will be restricted because you are underage.
The Platform wants to be as safe and welcoming for every user.
So, if you are underage, then inappropriate content will be restricted for you by default.
In some cases, this message appears even when you are above 18 years old this was most probably a glitch.
Now, let’s begin with the troubleshooting.
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How To Solve “Post unavailable” On TikTok
Note: Below mentioned methods will fix the issues of:
- Sorry this video is unavailable on TikTok.
- “Post unavailable” This post is age protected on TikTok.
Let’s see the methods.
#1. Disable Restricted Mode
The first method is turning off “Restricted mode. This mode limits those videos that may be found inappropriate.
So, if you wish to view all videos on TikTok, you need to turn off this mode.
Follow the below-mentioned steps to do so.
Step 1 – Go to TikTok > Your Profile > Menu Icon (3 Lines).
Step 2 – Now, tap on Settings and privacy, then select Digital Wellbeing.
Step 3 – After that, tap on Restricted Mode > Turn Off.
Step 4 – Lastly, enter the passcode that you have set.
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#2. Try Changing Your Age On TikTok
The main reason behind “Post unavailable This Post Is Age Protected” is that you are 13 years old.
You need to be 18 or above to see any content on the platform. So, if you have accidentally set your age to 13, then you need to change it.
Here’s how you can do it.
Step 1 – Navigate to TikTok > Profile > Menu Icon (3 Lines).
Step 2 – Now, tap on Settings & privacy, then select Manage Account.
Step 3 – Then, select “Date of birth”.
Step 4 – Lastly, try setting your age to 18 or above.
Note: If you have recently changed your age, then you can’t change it again.
In such a situation you have 2 options, either you contact the TikTok support team to change your age or wait until you are able to change your age yourself on the app.
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#3. Try Contacting TikTok To Change Your Age
If you can’t change your age by following the above method, then follow the steps mentioned below to contact the TikTok support team in order to change your age.
Step 1 – Navigate to “Share your feedback” page of TikTok.
Step 2 – Now, enter the details asked for such as, Email address and your Username.
Step 3 – Then, choose Change account information under Topic.
Step 4 – After that, simply select “Other” or “General question” under Tell us more.
Step 5 – Then, describe your issue under “How can we help?”.
If you have accidentally set your age to 13, but in reality, you are 18 or above, then describe it in the “How can we help?”.
Step 6 – Lastly, confirm the Statements and tap on Submit.
Note: Better attach your ID photo to prove your real age.
Once done, then wait for a few days until they contact you.
They will contact you via email that you have provided, so better try checking the Spam or Junk folder too.
Because, sometimes some messages appear on it.
If you have set your age as 18 years old from the start and still facing the “Post unavailable” error, then instead of choosing “Change account information” try selecting “Report a bug”.
Then, provide a description in order to describe the issue to them and submit the form.
You can even report the issue on the app by navigating to your Profile > Menu Icon > Settings and privacy > Report a problem.
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#4. Try Creating A New Account
Now, the last way to view inappropriate content on TikTok is by creating a new account.
You just have to set your age above 18 or 18 while creating a new account.
Doing this will fix the issue of TikTok’s “Post unavailable”.
If you are underage, then you can’t access some features on the platform.
Here is the end of the guide, in this guide, you have learned about how to fix “Post unavailable” error on TikTok.
Keep in mind, content that is inappropriate will be restricted for underage users, try changing your age or turning off restricted mode.
I hope by following these methods you have solved the problem until now.
Don’t forget to share the post, it will also help the others.
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Jasper Madison is a passionate technical writer with more than 9 years of experience. She has a keen interest in Android and iOS and everything surrounding it. She is a technology enthusiast and fascinated with technology since her childhood days.