Almost every user is familiar with Truecaller which is used to know the name of the unknown caller. It has many great features like call-blocking, caller-identification, call recording, chatting, etc.
Though it has great features but some Truecaller users are complaining that they are receiving the error message “Unfortunately, Truecaller has stopped” on their Android. If you are also getting this error and searching for solutions to fix it. Then read this tutorial. Here, we have mentioned all possible solutions to fix “Unfortunately, Truecaller has stopped” on Android.
- Solution 1: Restart Your Android Phone
- Solution 2: Free Up Storage Space
- Solution 3: Force Stop Truecaller App
- Solution 4: Sync Your Android With Google Server
- Solution 5: Check Your SD Card
- Solution 6: Clear Cache And Data Of Truecaller App
- Solution 7: Update Your Android
- Solution 8: Uninstall And Reinstall Truecaller App
- Solution 9: Wipe Cache Partition In Recovery Mode
- Solution 10: Delete Unwanted Launcher
- Solution 11: Factory Reset Your Android
Before we move to the solutions you should know why you are receiving “Unfortunately, Truecaller has stopped” error message on Android.
Reasons For Error “Unfortunately, Truecaller Has Stopped” On Android
There can be the number of causes that can result in Truecaller from stop working. Some of the major reasons are mentioned as follows.
- If your Truecaller app is not updated.
- Cache and data of Truecaller get corrupted.
- Outdated Android OS.
- Corrupted SD card.
- Low storage space.
Now, you have a basic understanding of why your Truecaller app keeps crashing.
So, without wasting time let us move to the solutions to fix “Unfortunately, Truecaller has stopped working” on Android.
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Solution 1: Restart Your Android Phone
The first solution you should follow to fix Truecaller keeps stopping issue is by restarting your Android device. Restarting your Android will give a fresh restart and fixes all the bugs which are creating problem in the functioning of the app.
To restart your Android, press and hold the Power button until you see the menu on the screen. Now, tap on Restart option. You can also tap on Power Off option. And once it is off turn on it by pressing the Power button.
Solution 2: Free Up Storage Space
If the storage space on your phone is low then it can also cause Truecaller keep crashing issue on Android. Therefore, you should check your device’s storage space and if it is low then you should delete unwanted files and apps that you rarely use.
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Solution 3: Force Stop Truecaller App
Another solution that you can try to fix Truecaller won’t open issue is force-stopping the app.
Below, follow the steps to force stop Truecaller app.
Step 1: Go to Settings > App & Notification > All Apps.
Step 2: Now, find Truecaller app and hit on it to open.
Step 3: Then on the app info page, hit on Force Stop button.
Solution 4: Sync Your Android Date & Time With Google Server
If the date and time on your phone are not synced with Google servers then it may cause Truecaller not to open.
So, you should sync your phone to the Google server to fix the error message “Unfortunately, Truecaller has stopped”.
Below, follow the steps to do the same.
Step 1: Open Settings app and then tap on System.
Step 2: Choose Date & Time and disable Automatic Time Zone/Use network-provided time zone.
Step 3: Now, enter the wrong date and time.
Step 4: Again turn on Use network-provided time zone.
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Solution 5: Check Your SD Card
If the SD memory card gets corrupted and the Truecaller app is installed on the memory card then it can crash or show you the error message on your Android device.
So, you should check it. Remove the SD card and install the app in the internal storage of your phone and open the Truecaller app and check if it is working well or not. If the error is fixed then your SD card is the culprit for it and you should change your memory card.
Solution 6: Clear Cache And Data Of Truecaller App
“Unfortunately, Truecaller has stopped” error message can often arise if the cache and data of the app are corrupted and it has not cleared for a long time.
So, follow the below steps to clear the cache and data of the Truecaller app to fix the issue.
Step 1: On your Android, open Settings app.
Step 2: Then tap on Apps/Applications/Apps & notifications.
Step 3: Now, you will get all the apps listed.
Step 4: Scroll down to find Truecaller app and tap on it to open.
Step 5: After that, tap on Storage option.
Step 6: Now, you will see Clear Cache and Clear Data button. Tap on them one after another.
Note: When you tap on Clear Data button then the Truecaller app’s data like settings, files, and the account gets deleted.
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Solution 7: Update Your Android
If you knew that there is a new version of OS is available on your phone then you should install the latest update. This will also help you to fix Truecaller not opening/stopped working on Android.
Below, learn how to install the latest OS update for Android.
Step 1: Launch Settings app on your Android device.
Step 2: Then tap on About Phone option.
Step 3: Now, hit on Check for update option.
Step 4: Then download and install the latest version of OS update.
Once the process gets completed, restart your phone and see if the error is fixed or not. If not then move to the next solution.
Solution 8: Uninstall And Reinstall Truecaller App
If updating the device didn’t help then you can uninstall and reinstall the app.
To uninstall the Truecaller app, you need to go to Settings > Apps > find Truecaller app and tap on it. Then hit on Uninstall button.
Now, to install it, open the Google Play Store app on your device. Simply type the name of the Truecaller app and then hit on Install button.
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Solution 9: Wipe Cache Partition In Recovery Mode
Many users have been told that after wiping the cache partition in Recovery mode they fix the issue. So, why you don’t try it to fix Truecaller stopped responding notification issue on your Android.
Below, follow the simple steps to wipe cache partition to fix Truecaller not working issue.
Step 1: Switch off your phone and then press both Volume Up and Power keys to boot your device into Recover Mode. (On some phones, you need to press Volume Down button with Power button).
Step 2: Once your device is entered into Recovery Mode, you will get find various options on the screen.
Step 3: Now, scroll down using Volume Down button to highlight “Wipe cache partition” option.
Step 4: Then use the Power button to select it.
Step 5: After this, choose reboot system now with the help of Volume keys and select it using Power key.
Now, open the Truecaller app and check whether the issue still persists or not.
Solution 10: Delete Unwanted Launcher
If you have more launchers on your phone then try to delete unwanted launchers from your Android device. You should use the default launcher.
Here, follow the steps to do the same.
Step 1: On your Android device, open the Settings app and then hit on Application Manager/Apps.
Step 2: Then tap on All Apps.
Step 3: Select the launcher and tap on Uninstall option.
Step 4: Also, go to the default launcher and clear the data.
After this, reboot your Android device and check whether the issue is solved or not.
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Solution 11: Factory Reset Your Android
If none of the above tips work, you can factory reset your phone as the last resort to fix “Unfortunately, Truecaller has stopped” on Android.
Note: Back up your device data before doing a factory reset because this will erase all saved data.
Follow the below steps to factory reset your Android phone.
Step 1: Open Settings app.
Step 2: Then, tap on Backup & Reset option.
Step 3: Next, hit on Factory Data Reset and then on Reset Device/Reset.
Step 4: Lastly, tap on “Erase Everything/Delete All”.
Once the reset process gets completed your phone will restart. Now, set up your phone from starting and check whether the error is fixed or not.
It is a very bad experience when your Truecaller app stopped working on your Android Phone and tablet. But you don’t need to worry as if there is a problem then it will also have its solutions. This guide has shown 11 different and easy solutions to fix “Unfortunately, Truecaller has stopped” on Android. I hope you have fixed the error.
Jasper Madison is a passionate technical writer with more than 9 years of experience. She has a keen interest in Android and iOS and everything surrounding it. She is a technology enthusiast and fascinated with technology since her childhood days.