Are you not getting the chat lock option on WhatsApp?
Many users are facing such an issue, where they are not getting the chat lock option.
Chat lock is a new feature provided by WhatsApp to keep your private conversations safe.
It will provide you an extra layer of security by shifting the chat to another folder which can only be accessed by your password or biometric.
If you often share your phone with your friends and family, then it can be really useful for you.
It’s a very handy way to protect your conversation, you only need to tap the name of a group or person, then choose the Lock option.
However, if your WhatsApp chat not showing, then you need to fix it, otherwise, you can’t lock your private conversations.
In this guide, you will learn how to fix chat lock not showing on WhatsApp.
First, let’s see what’s behind this problem.
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Why Is Chat Lock Not Showing On WhatsApp?
1. Outdated App – It might be you are using an outdated version of the app, that’s why chat lock is not showing on WhatsApp.
2. Feature Has Not Been Rolled Out – Another possibility is that this feature has not been rolled out in your region/country yet.
3. Unavailable In Your Device – WhatsApp is slowly rolling out this feature as quickly as possible on all iOS and Android devices. However, the chat lock feature is not available in some Android and iOS and maybe in your phone as well.
These are the several reasons behind this issue.
Now, let’s see the troubleshooting fixes for it.
How To Solve Chat Lock Not Showing On WhatsApp
To fix this, you can try restarting your phone and the app because sometimes bugs and glitches malfunction with the app which can be fixed by restarting.
You can also try to re-install WhatsApp if restarting has not solved the issue.
Read further to know more methods to fix it.
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#1. Update The App
Well, the feature is newly launched and not available in the older version of the app. So, updating WhatsApp can add a chat lock feature and also fix technical issues.
Usually, some features will not be shown due to bugs/glitches, updating app can also fix those minor issues.
These are the steps to follow.
Step 1 – Open Google Play Store or App Store.
Step 2 – Tap on Search Bar, and search for WhatsApp.
Step 3 – Now, simply tap on the Update button.
Step 4 – Once done, head to WhatsApp and tap on the name of the group or person and choose Chat Lock.
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#2. Try Contacting WhatsApp Support
If updating and re-installing isn’t work for you, then contacting WhatsApp is the only reliable way to bring this feature to you.
Follow the below-mentioned steps to do so.
Step 1 – Go to the WhatsApp Messenger Support page.
Step 2 – Now, enter your Phone number and then your Email address.
Step 3 – After that, select an option among the following to state how you use WhatsApp.
Step 4 – Now, enter the message in the box. For example – Chat Lock Option Is Not Showing.
Step 5 – Now, tap on the NEXT STEP option, then tap Send Question.
Step 6 – Now, you only have to wait for 1 to 3 business days for WhatsApp’s response.
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#3. Wait Until The Chat Lock Feature Rolled Out To You
As mentioned earlier, this feature is not available for all users yet. So, maybe the feature is unavailable for you, now the only option is to wait until it is finally rolled out for you.
Note: It can take a few days or weeks to roll out.
People Also Ask
Question – Why Am I Not Getting The Chat Lock Option On WhatsApp?
Answer – If you are not getting the chat lock feature, then you might have the older version of WhatsApp and have not updated to the latest version.
However, another possibility can be the feature is not available for you. Since the chat lock feature has not been rolled out to all countries/regions and devices.
Wait until the feature is rolled out in your device and region/country.
Question – Where Is Chat Lock In WhatsApp?
Answer – Open WhatsApp and open the Profile of the person or group, then scroll down and you will find out the Chat lock option there.
Once you lock your private chats, they will move to a separate folder which will be accessed only by your biometrics and password.
Question – How Do I Enable Chat Lock?
Answer – Go to WhatsApp > Person Profile, then scroll down and tap on Chat Lock, then enable the toggle next to “Lock this chat with fingerprint. Now, it will be locked and moved to a separate folder, access it by using your Password or Fingerprint.
The Chat Lock feature is a very handy way to keep your private conversations safe. So, chat lock not showing issue need to be fixed quickly as possible.
I hope this guide has helped you to fix WhatsApp Chat Lock not showing issue.
You can share this post with others as it can help the other users.
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Jasper Madison is a passionate technical writer with more than 9 years of experience. She has a keen interest in Android and iOS and everything surrounding it. She is a technology enthusiast and fascinated with technology since her childhood days.